Frequently Asked Questions

Product information

  • How Captain Mint fights against funk?

    Bad odors are caused by bacteria as it decomposes sweat and dead skin cells. Captain Mint contains essentials oils with some of the most powerful disinfecting and antiseptic properties found in nature. So when you spray Captain Mint on stinky surfaces it destroys the bacteria and makes sure that the bad odors won’t be coming back anytime soon.

  • Does it kill viruses?

    Studies have shown that essential oils found in Captain Mint kill several common bacteria and viruses, including E. coli, S. pneumoniaeH. influenzae and even SARS-CoV-2.*

    However for regular


  • Can natural products be effective?

    Absolutely yes! Essential oils have been used for hundred of years for cleaning and disinfecting and Captain Mint contains only those that were proven to be the most effective.

  • Can I use the spray around my pets?

    Captain Mint is 100% safe to use around your furry friends. Lightly spray Captain Mint on their bed or litter and in a few hours any animal odors will be completely gone.

  • Do products have an expiration date?

    All Captain Mint deodorizers have an expiration date of 2 years.

Shipping & Delivery

  • My package still hasn't arrived!

    Delivery times may vary for each European country.

    First check the status of your parcel using the tracking number you received on your email when you purchased your products.

    Tracking numbers are generated and sent within the same day of purchase (usually in the evening).

    But if you haven’t received any tracking number or something went wrong with the delivery contact us on

  • What are the shipping & costs?

    • Austria 6,55€
    • Belgium 7,17€
    • Bulgaria 17,56€
    • Czechia 3,29€
    • Croatia 2,59€
    • Denmark 10,18€
    • Estonia 12,47€
    • Finland 17,56€
    • France 5,49€
    • Greece 18,60€
    • Ireland 8,83€
    • Italy 3,80€
    • Latvia 13,40€
    • Lithuania 13,30€
    • Luxembourg 9,66€
    • Hungary 3,84€
    • Germany 5,82€
    • Netherlands 6,75€
    • Poland 3.99€
    • Portugal 13,40€
    • Romania 16,83€
    • Slovakia 3,75€
    • Slovenia 3,50€
    • Spain 3,99€
    • Sweden 12,26€
    • Switzerland 25€
    • United Kingdom 9.04€
  • What are your delivery times?

    • Austria 1 day
    • Belgium 3 days
    • Bulgaria 3 days
    • Czechia 2 days
    • Croatia 1 day
    • Denmark 3 days
    • Estonia 4 days
    • Finland 5 days
    • France 3 days
    • Greece 3 days
    • Ireland 4 days
    • Italy 1 day
    • Latvia 4 days
    • Lithuania 4 days
    • Luxembourg 2 days
    • Hungary 2 days
    • Germany 2 days
    • Netherlands 3 days
    • Poland 3 days
    • Portugal 4 days
    • Romania 3 days
    • Slovakia 2 days
    • Slovenia 1 day
    • Spain 4 days
    • Sweden 4 days
    • United Kingdom 3 days
  • Will I receive a tracking number?

    Tracking numbers are generated and sent within the same day of purchase (usually in the evening).

    But if you haven’t received any tracking number or something went wrong with the delivery contact us on

  • Do you offer free shipping?

    Yes! Free shipping is available for all purchases above 49.99€.

  • My package was damaged during transport!

    If your products were damaged during transport please make a photo of the damaged carton box, products and send it to us via email so we forward them to the shipping company.

    Meanwhile we will send you a new products, free of charge of course.

Orders & Payment

  • Which payment options do you accept?

    Captain Mint offers the following payment methods:

    • Credit Card
    • Paypal
    • Cash on Delivery
  • Do you offer payment upon delivery?

    Paying with cash on delivery is an additional service charged by the shipping companies.

    Rates & availability:

    • Italy
    • Spain
    • Czech Republic
    • Slovakia
    • Slovenia
    • Croatia
    • Hungary
  • Is payment on this website secure?

    We take maximim precautions when dealing with sensitive data such as personal information and credit card details. All connections on this website are secured with a 256bit SSL certificate.

    Credit card information is processed by Stripe payment, which is one of the most popular and secure on-line payment methods available.

  • Do you have a wholesale pricelist?

    For all wholesale inquiries please fill the form on this link and somebody for our sales department will get in contact with you.

Item Returns

  • Do you offer money back guarantee?

    Our products come with a 60 days money-back guarantee. This simply means that you can use the product as much as you want for 60 days and if the results are not as advertised we will give you your money back.

  • What is your return policy?

    Our return policy is transparent and easy to follow.

    Once you receive your products, you can use them for 60 days as much as you want. If you don’t experience the results we promised, send us the empty bottles back to use and we will give you a complete refund for your order.

  • Can I exchange the products I just bought?

    Yes sure. Just send an unused bottle back to us and we will replace it with the product of your liking.